PROMISE Technology is committed to providing high quality service and support to its customers. Our technical support is limited to PROMISE branded retail products. Different OEM manufacturers may have made unique modifications to the PROMISE hardware or software and they are responsible for supporting their products.

PROMISE does not offer support on any of the following:

• Products have been End of Service Life. (EOSL)
• Controllers sold under another vendors' name
• Systems such as those from Dell, Gateway, Micron, NEC, Fujitsu or others that may include a PROMISE controller
• Motherboards which have an embedded PROMISE controller

If you have purchased any of the products listed above, please contact the vendor from whom you purchased the product for technical support.