VTrak Jx10 Series

High-performance storage expansion solutions

Affordable enterprise-class storage

The VTrak J-Class delivers an affordable high-performance SAS solution with advanced enterprise level reliability and functionality. The four external SAS ports provide the connectivity and bandwidth for large capacity solutions requiring multiple cascaded JBODs. Fully redundant I/O modules, power supplies and cooling units, combined with a cable-less system design, provides exceptional data availability even during component failures.

No single point of failure

With the VTrak J-Class, Promise has dramatically narrowed the gap between simple fault tolerance and "No Single Point of Failure." All system components are redundant and are constantly monitored using industry standard protocols to ensure continuous operation. Dual active-active JBOD I/O modules provide redundant data paths to ensure data availability.

Outstanding service and support

Every VTrak J-Class is backed by the Promise three year limited warranty with 24/7 (Americas & EMEA) telephone and email support. When support confirms a failure in the field, advanced replacement parts are always available to eliminate downtime.


  • Features
    • JBOD storage enclosure with Dual I/O modules and four SAS-wide Ports
    • 16 hot-swappable drive bays in a robust 3U chassis
    • Supports Serial Attached SCSI (SAS) and SATA drives simultaneously
    • Redundant, hot-swappable Field Replaceable Units (FRUs)
    • SES-2 compliant enclosure management
    • Compatible with leading SAS & SATA drives, HBAs and RAID controllers
  • Specifications


    Dual I/O supports failover/failback and active/ active drive access
    Drive Support
    Up to sixteen 3.5” x 1” hard drives SAS 3Gb/s, SATA II 3Gb/s and 1.5Gb/s* Supports any mix of SAS and SATA drives simultaneously in the same enclosure
    External I/O Ports (per controller)
    Each I/O module has two SAS ports using industry standard Mini SAS 4x wide-port-SAS connectors (SFF-8088), one IN and one OUT for cascading JBODs
    Management Function– With Expander Embedded
    SMP – SAS Management Protocol In-band access to Expander and PHY information Statistic counters and performance monitors SES EM – SES Enclosure Management (ANSI T10 SES 2 Compliant) SCSI SES command set over virtual SSP device
    Supported Operating Systems
    Windows 2003, Linux (Red Hat, SuSE)
    Management Tools/Interface
    LED status indicator support for drives, FRU and enclosure environmentals In-band SES enclosure management alerts user to out of spec operation: thermal condition, voltage condition or component failures, protecting data and hardware Full subsystem management CLI through out-of-band RS232 serial port
    Enclosure Management Protocols
    SES over in-band SAS
    100-240 Vac Auto-Ranging
    Current (Maximum)
    8 A @ 100 Vac; 4 A @ 240 Vac (current rating with two power cords)
    Power Supply
    Dual 500W, 100-240 Vac auto-ranging, 50-60 Hz, dual hot swap and redundant with PFC, N+1 design
    Power Consumption
    108.38 Watts (under load w/o HDD), 523.91 Watts (under load with SAS HDD)
    Operating Temperature/ Humidity
    5°~40°C (-40°~60°C non operational) / Maximum 95%
    Random, 0.21 grms, 5-500Hz, X, Y, Z axis
    13.1x 44.65x 56.1 cm (5.2 x 17.6 x 22.1in)
    Net weight: 30.5 kg (67.2 lbs) without drives, 38.5 kg (84.9 lbs) with 16 drives* Gross weight: 37.5kg (82.7 lbs) without drives
    CE, FCC ClassA, VCCI, cUL, TUV, CB, BSMI, C-Tick, MIC
    Three year complete system limited warranty
    24x7 email and phone support (English only); 24x7 access to Promise support site-drivers, fi rmware and compatibility
  • Resources

    Drivers / Utilities / Firmware


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